Quality Management System Software (QMS) Overview

Continously improve quality by maintaining efficiencies, standardizing operations and quickly adapting to change. IntellaQuest’s QMS solutions ensure compliance while automating processes.


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Flowserve uses many of IntellaQuest Applications to manage it’s Quality Management System globally across 300 locations and with 18,000 employees. IntellaQuest has allowed Flowserve to standardize it’s Quality Management processes to achieve it’s vision of One Flowserve, globally connected. IntellaQuest has provided Global Oversight and Dashboard Analytics, Improved Work Processes resulting in countless hours saved in manual processes and the collaboration of all employees across one platform.
Leggett & Platt uses many IntellaQuest Applications for Quality Management System across all 22 plants in their Automotive Group and 27 plants in their Bedding Segment. IntellaQuest provides a platform for collaboration with frictionless access to key operating metrics, significantly increased efficiency and error reduction due to a standardized and automated system and significantly improved execution and compliance to corporate systems and processes.
Rohm uses many IntellaQuest Applications globally across 15 plants for its Quality and EHS Management. IntellaQuest has provided Dashboards and Data Analytics with drill down capability for management to identify and eliminate problems, significant reduction in cycle time of processes such as Quality Complaint Management and seamless Compliance/Audit preparation and execution with all information available online in one system.



QMS stands for Quality Management System. That refers to any system designed to promote quality, increase productivity, improve regulatory compliance and improve worker safety within a manufacturing or industrial context.

QMS software digitizes the functions of a more traditional QMS based on pen-and-ink records. QMS software (also known as EQMS) has nearly unlimited storage capacity, speed, and responsiveness. This benefit makes it easier and more effective to promote quality within an organization.

We can use quality management software for various applications, including document control, audit management, environmental health and safety, nonconformance management, supplier quality management, and more. Nearly every industrial or manufacturing organization needs these applications to some extent.

Yes. Quality management software tracks progress towards meeting critical quality benchmarks, and tracking is the first step to improvement. In addition, tracking quality throughout the organization allows you to pinpoint areas where it’s lacking, allowing you to iron out production challenges and create better products faster.

Yes. QMS software integrates with applications such as CRM, ERP, PLM, MES, SPC and more. APIs allow you to build integrations in areas where they don’t already exist.

Many quality management systems include built-in identity and access management systems that allow external teams—such as vendors and suppliers—as much controlled access as is required. That makes it easy to share your requirements with other organizations securely.


Quality management software creates audit trails using its built-in audit management and document control applications. The application sorts and tags data related to various processes and products automatically. When those processes undergo an audit, you’ll be able to retrieve the preexisting audit trail automatically, saving hours or days of effort.

With the right QMS software, you’ll be able to automate many of your existing quality management processes. For example, you’ll be able to perform automated analytics on your production queue, automatically initiate an audit in the event of a nonconformance, and automatically assemble and fill out paperwork to create a change request.

QMS includes detailed reporting and analytics features. You’ll be able to assemble a custom dashboard that includes all the metrics you need to keep track of in real-time with native integration to Power BI.

The most common QMS use cases include document and change control, enterprise and operational risk management, nonconformance management, supply chain quality management and audit management.

QMS allows quality organizations to transform quality from a cost center into a force that drives revenue for the entire business, allowing it to increase customer satisfaction, avoid costly recalls, improve regulatory compliance, and maintain good relationships with vendors and suppliers.

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Establish unity to drive results

Centralize quality management processes for better ISO, IATF and FDA compliance. Easily keep track of compliance activities and audits on a common platform to ensure consistency across your organization.

Strategize with precision

Turn insights into action with real-time analytics on corrective actions, audits and risk assessments. Proactively identify trends and address concerns to create better quality management processes while reducing costs.

Create a global infrastructure

Manage global company-wide initiatives on a single platform for greater control. Align your company-wide quality management procedures with industry best practices.

Modernize quality management

Evolve at a faster pace by maximizing the efficiencies of your existing resources. Automate manual processes and eliminate paper forms to maximize your ROI with quality management software.


Empower employees to be more productive

Enable employees to be more effective or employees do their job more efficiently with tasks, reminders and To-Do lists to make sure everything gets done by the right person at the right time with greater flexibility.

Establish accountability and prevent delays

Assign tasks to your colleagues or external partners for approval. Minimize delays with automated email alerts & reminders with hotlinks when important tasks are coming due.

Connect and collaborate online

Enable your team to come together anywhere. Share documents, escalate corrective actions or attach files to any task with the click of the button. Use the collaboration portal to engage external partners such as suppliers, customers, distributors, etc.

Work on-the-go anytime and anywhere

Manage your quality management software from anywhere with our web-based interface. Review documentation and tasks no matter where you are to prevent delays and improve response times.


Boost productivity

Automate routine tasks by implementing quality management best practices quickly across your organization. Accelerate product delivery by controlling every process to get more done on time and under budget.

Automate workflow

Save time and eliminate manual processes to help achieve operational excellence. IntellaQuest’s QMS’s fully integrated application modules allow data to be inherited from one process to the next.

Ensure quality standards are being met

Enable paperless compliance for your regulatory standards including: FDA, ISO 9001, ISO 13485, ISO 17025, AS9100, IATF 16949, HACCP, SQF, etc.

Simplify compliance

Manage your compliance with ease by integrating quality and compliance management processes, complaint handling, document control, and training management, and more, on a single platform.


Deliver exceptional customer experiences

Maintain happy customers by preventing service and support issues with quality management software. Transform your customer interactions from bursts to proactive strategies with real-time insights.

Build customer loyalty

Build positive relationships to earn repeat business with the customer web portal for responding to surveys, approving documents and approving engineering change requests.

Streamline feedback and complaint processes

Resolve customer issues quickly with a built-in customer feedback module that tracks customer feedback history based on your feedback categories within the IntellaQuest QMS software.

Easily engage with your customers

Enhance customer communication with a customer web portal that links corrective actions, nonconforming products, engineering change requests, documents and surveys directly to customers in your quality management system.


Innovate with an adaptable platform

Modernize your quality management system with mobile capabilities and global administrative tools that make it easy to add user-defined fields and customizable reports on a flexible, scalable and secure platform.

Support continuous business growth

Digitally transform your organization by unifying information and compliance processes with connected applications.

Mitigate potential risks

Automate risk management with uniform methods that make it simple to conduct risk investigations efficiently. Create risk assessments with IntellaQuest QMS.

Increase scalability and agility

Easily adjust IntellaQuest QMS beyond your existing workload while keeping everything contained in one place. The IntellaQuest QMS is a highly adaptive system with flexible deployment options that allow you to adopt for future growth.


Connect with suppliers anywhere

Connect data and quality management processes between your suppliers and distributors with IntellaQuest Collaboration Portal. Partners can easily track status for all data, actions and plans with your suppliers.

Keep quality processes consistent

Automatically send corrective actions, nonconformances and evaluations to your suppliers as well as share documents to reduce communication gaps and ensure the right actions are taken within your quality management software.

Reduce quality gaps

Establish comprehensive quality management measures with QT9 QMS. Email corrective actions or nonconformances directly to suppliers to move action items forward and minimize disruptions.

Prevent delays

Speed up response times by eliminating unnecessary printed materials and digitally connecting suppliers to the  relevant data that you want to share. Minimize disruptions to stay on time and under budget.

Leverage your data for a factual approach to decision making

Easily create dynamic dashboards

Create your own personalized dashboard grids, so you can quickly get a picture of your quality management results and regulatory compliance at a glance. Intuitively drill down and filter data the way you want, and export it if required.

Experience total traceability

Track every single action in Intellaquest’s timeline to reduce unknowns with a full audit trail that shows the history of all actions. Make informed decisions with date/time/name stamped entries to show which user made the changes and when the changes were made.

Turn insights into action

Improve compliance by gaining better visibility of what works and what doesn’t from your quality management software. Effectively assign resources by pinpointing critical issues and assessing future trends.

Make calculated decisions

Anticipate and solve problems immediately by reducing the time, cost and complexity of identifying specific inefficiencies and quality management gaps. Access insightful data to get the big picture.

Put your quality management system on autopilot.

Integrate seamlessly with existing systems

Dynamically populate modules with data inherited from one process to the next within the IntellaQuest QMS. Centralize all your quality and compliance management processes with file attachments and interconnected applications.

Synchronize data across multiple sites

Connect data between multiple locations into one single source of truth. Manage global initiatives from anywhere to be more productive and consistent in quality management.

Simplify ERP integration

Seamlessly transfer data back and forth between the IntellaQuest QMS and IntellaQuest ERP (and other ERP systems) to automate business functions. Modernize your production and operations for faster, easier and more efficient results.

Automate ISO and FDA compliance

Link all of your quality compliance information together and replace your spreadsheets. Wrapping your arms around your data is faster and less costly when it is centrally managed in the IntellaQuest QMS.

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